1. What is EHS event management?
EHS event management consists of identifying all incidents, near misses and accidents which impact your workflow, your teams or your workplace. Identify each event, investigate and take preventive action to avoid their recurrence.

2. What is the purpose of EHS event management?
The main purpose of incident management is to monitor and analyze any events that occur that put the safety of your teams at risk.

An overall occupational risk assessment should follow in order to arrange health, safety and environmental preventive action plans.

Your employees should be active participants in incident management, from their awareness of professional risks to event data entry, incident investigation and prevention.

They are first to enter data into the risk management system as well as to benefit from a secure work environment.

3. What is the incident management process?
Incident management follows a three-step process:

3.1. Declare an event
Each on-site safety-related event which causes an injury, an illness or impacts the health of employees or the workplace environment must be identified and recorded using a monitoring tool.

3.2. Investigate the event
Once the incident, near miss or accident has been reported, it should be investigated in order to gather all related information. Documents such as testimonials, photographs and certificates should be consolidated in the incident report, to help trace the origin as well as the consequences of the event.

3.3. Take preventive action
Event analysis, as part of the incident management process, will help you to determine the preventive action plan necessary to reduce occupational and environmental risks. This plan must consider the sites and sectors which are most at risk, list the preventive measures and create a schedule for action.

4. How to use your incident management software effectively?

Best practices to implement within your teams:
For optimal workplace incident management, it is important that your teams receive training on the software, the processes to follow and the actions to take when an incident occurs.

4.1. Team training
Incident management software is most effective when the information that is entered is relevant and up to date. Your employees must be trained in using the software, in order to declare an event quickly when it occurs.

4.2. Clear incident management procedures
From the declaration to the investigation and reporting, the role and responsibilities of employees reporting an event must be clearly understood. Task management and workflow are defined upfront within the incident management software to ensure a smooth process.

4.3. Systematic action
Each report that is recorded in the event management software prompts the creation of a corrective or preventive action plan, to assess and improve your occupational risks.