Incident and Event management

Effectively monitor your incidents and prevent their recurrence.

To decide on the strategic direction of your EHS prevention policy, you must identify, monitor, and process every kind of incident or malfunction, whether operational, organizational, or documentary. This is also the key to preventing their recurrence and securing your continuous improvement process.

Secure your continuous improvement approach.

Our solution enables you to manage and track on-site incidents, regardless of the source (audit, feedback from the field, regulatory verification, etc.), to analyze their causes, and to implement corrective, preventive, or improvement actions.

Effectively handle malfunctions and monitor improvements

Centralized database

Manage and track all of your events in mono- or multi-site mode. Consolidate your data within a single platform and share it easily.

Specific configurations

Configure your module’s lists and fields according to your organization’s needs.

Action plan

Create an action plan or incorporate an existing action plan in response to your incidents or malfunctions. Appoint an employee in charge of following up on your actions.

Cause and opportunity analysis

Assess each incident by modeling your root causes directly online and identify improvement opportunities and financial consequences.

Fast notification of all parties concerned

Establish predefined lists of employees and join them to your types of incidents: they will be automatically notified in the event of an incident.

Intermodular cross-functionality

Join your incidents to your standard’s regulatory requirements, to your occupational or environmental risk assessment, or to all of the platform’s operational modules (work accidents, environmental accidents, emergency situations, waste management, chemical management).

Reports and indicators

Customize and share reports and indicators in mono-site, multi-site, or multi-country mode (number of incidents, division by type, by status, etc.).

Mobility

Available through the mobile application, the “Incident and Event Management” module allows you to view the latest events occurring on site, to quickly report an event (fire, flood, strike …), or to be notified in real time when an event occurs.

Configuration and deployment: our teams assist you

Together, we adapt the “incident management” solution to your organization’s specific needs and to your way of categorizing incidents.

You benefit from our expertise and a proven methodology based on reliable quality processes. We have experience with local and international deployment, both mono-site and multi-site.

Configuration, deployment, first steps, assistance… we remain at your side

Deployment

Regardless of where you are in the world, we implement your solution across your business sites.

For a fast, fully controlled large-scale deployment, we define pilot sites by country: a method that guarantees the customization of our solutions according to your specific local needs, as well as perfect control of your budget.

Training

Learning to use our solutions is a key step in the deployment process. Red-on-Line has created training tools and programs online or on-site. Your teams learn to use the solutions intended for them step by step.

Hotline

Any technical, organizational, or administrative questions? We provide answers five days a week.

Our offices worldwide

  • Red-on-Line Headquarters

    Antony Parc II
    10 place du Général de Gaulle
    92290 Antony

    • +33 (0)1 77 92 92 92
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  • Red-on-Line UK

    Haymarket House
    28-29 Haymarket
    London – SW1Y 4RX
    United Kingdom

    • +44 (0) 207 316 9000
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  • Red-on-line Spain

    City Park Cornellà, Ed. Roma, 3ª Planta
    Crta de l’hospitalet 147
    08940 Cornellà de llobregat
    Barcelona

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  • Red-on-Line USA

    55 Broad Street
    22nd Floor
    New York, NY 10004
    USA

    • +1 646 736 1888
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  • Red-on-Line Hong Kong

    Groupe Infopro Digital
    Unit 1704-05,
    Berkshire House, Taikoo Place
    25 Westlands Road – Quarry Bay

    • +852 3411 4888
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  • Red-on-Line Italie

    Groupe Infopro Digital
    Via Adriatica, 37
    Frazione Basaldella
    33030 Campoformido

    • +39 0432 561543
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  • Red-on-line Belgique

    Groupe Infopro Digital
    Avenue du Bourgmestre Etienne Demunter 3 – Jette
    1090 Bruxelles

    • +32 2 420 68 60
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  • Red-on-Line Tunisie

    Groupe Infopro Digital
    1, rue des Métiers
    ZI Charguia II
    2035 Tunis Carthage

    • +33 01 75 60 23 17
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